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FAQ • Oilfield Web Design

frequently asked questions

Thank you for stopping by Oilfield Web Design. We have accumulated this list of frequently asked questions over the past 14 years. We look forward to answering any questions you might have. Thank you, Caryn

GENERAL QUESTIONS
March 15th each year is our anniversary. In 2017, we will be celebrating 14 years. In the beginning, we were known as ##Gruene Acres Web Design LLC, after we entered the Oilfield industry in 2008 we quickly converted to Oilfield Web Design. Read more...
We accept: Visa, MasterCard, AMEX, Discover, PayPal and checks, (oh cash too).

Payment plan length depends on the services purchased.

For websites: we require a minimum of 1/3 down at the start, 1/3 down when the design has been delivered and the final payment before the website goes live. You can make payments more frequently if you prefer.

All accepted payment plans (except websites) will be paid by credit card on file and will be charged on the 5th of each month.

For website packages & online advertising packages (banners, programmatic advertising and more): the payments depend on the contract signed, usually it is 2 months in advance and the minimum monthly payment until the contract is complete. Some clients prefer to pay in a lump sum.

For other contract items: depending on the items purchased we can see if it qualifies for a payment plan

The payment plans are for your convenience. We do not charge interest. All accepted payment plans (except websites) will be paid by credit card on file and will be charged on the 5th of each month.

We work for you and your company. Not sure about something – ask us.

DESIGN

Our services are forever changing as the industry evolves.

Our top services include:

  • Web Design
  • SEO
  • Business Printing
    • Business cards (Paper and Plastic)
    • Brochures (all types), Rack Cards
    • Presentation/Pocket Folders
    • Flyers
    • Letterhead
    • NCR Forms / NCR Wraparound
    • Posters
    • Table Tents
    • Note pads
    • Greeting & Thank you cards
    • Calendars
    • Catalogs / Booklets
  • Trade Show displays / Banners (vinyl, too)
  • Programmatic Advertising
  • View full list of services

Oilfield Web Design is not limited to these services. Contact us for details or a quote.

WEBSITES

Oilfield Web Design only designs HTML5 “Responsive websites”, in short mobile-friendly. What a responsive website does is works as the complete website shown on all devices. The website collapses to the device. Try it out: click here – now try it on your desktop, laptop, tablet and phone from the horizontal and vertical position.

These websites are challenging since they must work from a Blackberry phone to a desktop monitor 1920px +. Hours of testing go into every website before we set the website live.

Each website is tested to be sure it is categorized as mobile-friendly before the final step going live. Test Your Website

Yes, we start with a general idea using different layouts we have designed ahead of time. We customize to your company’s profile. By doing this we speed up the process toward delivery.
Our only goal is to deliver what you have purchased, a new or updated website, printed material or any service in a timely manner. Our expectations are to deliver on time. We ask that you provide the materials needed in a timely manner so we can all meet our expectations. View the Roadmap Journey.
No. We are professionals in our field of expertise, we are not an expert in your field. We have a copywriter on staff who will assist you in writing your content if you would prefer. There will be an additional charge for this service.

This depends on you. Once the down payment is received and the contract is signed we will give you a timeline by which we will need all the items you want to include in your website. View our basic checklist. Currently we are on a 6-week turnaround. However, you will need to be on time so we can be on time. When the content is received, our developer decides which page will layout best with the information that has been provided.

When the process is delayed because content hasn’t been received on time it pushes the entire pipeline of clients. You wouldn’t want this done to you, so it is important that we stay on track.

View our expectations.

We design our website for ease of expansion, especially for additional pages and content later.
Yes, your website will have a “CMS” content management system for self-edits to content. We recommend all self-edits wait until the website has been live for at least 90 days. Your content is outfitted to your website, weaved together with organic search engine keyword and phrases to move your website to the top in Google and Bing. This is our specialty though it takes time it isn’t an overnight success. Especially in dense industries.

SEO is short for Search Engine Optimization which are keywords and phrases placed in your website and in your social marketing to increase your web visibility.

Organic search engine optimization (organic SEO) refers to the methods used to obtain a high placement (or ranking) on a search engine results page in unpaid, algorithm-driven results on a given search engine. (Google, Yahoo, Bing, AOL for a few)

Each website contracted from Oilfield Web Design is created with organic SEO during the process of adding your content to the website. This is the #1 reason we need to have all or at least 95% of the content at the time we start to place the pages.

Yes, we offer all types of maintenance depending on your needs. We can work with an hourly rate or a monthly plan which can include several services blended together, alternate ways to expand your business or on-site visits. We work for you!!
We pride ourselves by staying up with the constant changes in our field of Internet marketing. Please ask any questions you might have. We want to be transparent.
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